Store Policies
Shipping Policy
We process and ship orders within 2-5 business days. Since our print products are made to order, please allow additional production time before shipping. Typical delivery times will be displayed at checkout based on your location. Shipping times vary based on your location. Once your piece has shipped, you’ll receive a notification with tracking details and delivery updates so you can follow its journey to you.
Original artwork may be picked up at our studio in Carp, Ontario. To inquire about delivery or shipping arrangements or costs please contact us. When shipped, additional charges to cover shipping expense will be applied. Original artwork will then be thoughtfully packaged to ensure it arrives safely. Shipping times vary based on destination and carrier availability.
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please contact us within 14 days of delivery. We'll work with you to resolve the issue through a replacement or refund.
Due to the custom nature of our print-on-demand products, we cannot accept returns for items that are not damaged or defective.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. We collect only the information necessary to process your orders and communicate with you about your purchases. We do not sell or share your personal information with third parties.
Terms of Service
By purchasing from Ali Chayka Art, you agree to our terms of service. All artwork and designs are the intellectual property of Ali Chayka and may not be reproduced without permission.
If you have any questions about our policies, please contact us.